RVAPrivacy
Privacy Policy for Mold Removal Richmond VA
This policy explains what information Mold Removal Richmond VA (“we”, “us”) collects through moldremovalrichmondva.com, how it is used and shared, and the choices you have.
1. Information We Collect
- Details you give us: your name, phone number, email address, ZIP code and anything you write in a form or tell us on a call.
- Property and service details: the type of property, the problem you describe, photos you choose to send, and scheduling preferences.
- Website usage data: pages visited, device and browser type, and approximate location, collected through cookies and similar tools.
- Information from other platforms: details passed to us when you contact us through a third party listing or advertising service.
2. How We Use Your Information
- To respond to your request, arrange inspections and carry out or coordinate the work
- To prepare estimates, invoices and documentation for insurance claims
- To answer questions and provide support
- To understand how the website is used and improve it
- To meet legal obligations
- To send marketing messages, only where you have agreed to receive them
3. How We Share Your Information
We do not sell or rent your personal information. We share it only as needed:
- With the independent service contractors who respond to your request, so they can contact you and perform the work
- With service providers that help us run the website, phone and email systems
- With your insurance company, when you ask us to
- When required by law or to protect our rights
- As part of a merger, sale or transfer of the business
4. Cookies and Tracking
We use cookies and similar technologies to measure traffic, understand how pages perform and, where applicable, show relevant ads. You can block or delete cookies in your browser settings; some site features may not work as intended without them.
5. Data Security
We use reasonable administrative and technical safeguards, including secure storage and encryption where appropriate. No website or transmission method is completely secure, so we cannot guarantee absolute security.
6. Your Choices and Rights
You can ask to see, correct or delete the personal information we hold about you, and you can opt out of marketing messages at any time. To make a request, call (804) 392-9142 or use our contact form. Text STOP to any text message to stop receiving texts.
7. Third Party Links
Pages on this site sometimes link to outside websites, whose content and privacy practices are their own responsibility.
8. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect their personal information.
9. Changes to This Policy
We may update this policy from time to time. Changes are posted on this page with a new “last updated” date.
10. Contact Us
Mold Removal Richmond VA
715 Hull St, Richmond, VA 23224
Phone: (804) 392-9142
Email: [email protected]
Online: contact form
We respond to privacy requests within 5 business days.